Privacy Policy for Tech Sprints Pty Ltd trading as RestoGenius
Effective Date: 1st July, 2024.
At Tech Sprints Pvt Ltd, trading as RestoGenius, we respect your privacy and are committed to safeguarding your personal information.
This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with the Australian Privacy
Principles (APPs) and the Privacy Act 1988 (Cth).
1. Introduction
We adhere to the National Privacy Principles established by the Privacy Act 1988 (Cth) and are committed to protecting the privacy of
our customers, partners, and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information
when you use our POS system, mobile application, and associated services.
2. Information We Collect
We collect various types of information including:
- Personal Information: Your name, email address, phone number, postal address, and other contact details.
- Business Information: Company name, industry, and related information.
- Financial Information: Payment details, credit card information, and billing addresses.
- Usage Data: Your IP address, browser type, device information, and information on how you interact with our website, POS system, and mobile app.
- Application Data: Device unique ID, IP address, operating system, and usage information related to how you interact with the app.
- Location Data: If permitted, we may use GPS technology to determine your location to display relevant advertisements and for service improvements.
3. How We Collect Your Information
We collect your personal information in several ways:
- Directly from you: During interactions such as email, phone, in-person communication, or when you provide information via forms on our website or mobile app.
- Automatically: Via cookies and log files when you interact with our website or mobile app.
- From third parties: With your consent or where legally permissible.
4. Use of Your Personal Information
We use the collected information for the following purposes:
- Service Provision: To provide and maintain our POS system, mobile application, and related services.
- Account Management: To manage your account, process transactions, and provide customer support.
- Communication: To send you updates, promotional materials, and newsletters (with your opt-in).
- Customization: To personalize your experience and improve the functionality of our services.
- Legal Compliance: To comply with applicable laws, resolve disputes, and protect our rights.
5. Sharing and Disclosure of Information
We may share your data under the following circumstances:
- Service Providers: With third-party vendors who assist in delivering our services (e.g., payment processors, cloud service providers).
- Business Transfers: If our business undergoes a merger, acquisition, or sale, your data may be transferred to the new owners.
- Legal Requirements: If required by law or a government request, we may disclose your data to comply with legal obligations.
- Third-Party Applications and Websites: Our mobile app may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.
6. Automatic Data Collection & Cookies
Our software may collect certain information automatically, such as the type of mobile device you use, your device’s unique ID, IP address,
and mobile browser type. We also use cookies to enhance user experience and store details about your use of the application.
You may choose to reject cookies by changing your device settings, but this may limit some features of the service.
7. Location Services
When you use our mobile application, we may collect location data via GPS or other similar technology to provide location-based services and
relevant advertisements. Your location data will not be shared with third parties without your consent.
8. Security of Your Information
We are committed to ensuring the security of your personal data by implementing appropriate technical, physical, and administrative measures.
However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.
9. Your Rights Regarding Your Data
You have the following rights:
- Access: Request access to your personal information.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your data, subject to legal obligations.
- Opt-out: Unsubscribe from marketing communications at any time.
For requests, please contact us at the details below.
10. Complaints
If you have any complaints about our privacy practices, please contact us. We take complaints seriously and will respond promptly to resolve the issue.
11. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy regularly.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: legal@techsprints.com.au
Address: Suite 3645, 29/97 Creek Street, Brisbane, QLD 4000, Australia
Phone: +61 1300 198 789
For more information about your privacy rights in Australia, visit the Office of the Australian Information Commissioner (OAIC).